Policy

Policy
 
CANCELLATION
We requests 24 hour notice for all canceled appointments. If you cancel less than four (4) hours prior to your appointment time or do not arrive, you may be charged for the session.
TARDY ARRIVAL
If you arrive late, the time spent on your massage may have to be reduced. You will be charged the full price of your appointment even if it must be shortened.
STOPPING THE SESSION
This is an ethical, licensed establishment. No sexually inappropriate behavior is permitted (examples include, but are not limited to, exposing yourself, touching the therapists' hand and/or hip, and sexual comments or innuendos). Any client who behaves inappropriately will have his/her session terminated and will be charged the full price of the scheduled time regardless of amount of time spent in massage.
FORM OF PAYMENT
We accept cash, credit card, and local check with ID including the same address printed on the check.
DISHONORED CHECK FEE
A $35 fee will be imposed for any dishonored check.
MINORS
A parent or legal guardian must be in the room for the duration of the massage for a minor child.
PRIVACY
Client info is confidential and will not be shared unless the client requests it in writing or Wellness Massage Therapy is legally compelled.
DRAPING
Clients will remain draped during the entire massage. Only the portion of the body that are being worked on will be undraped at any time.
ILLNESS
Please be courteous and reschedule or cancel appointments if you are sick.
$10 REFERRAL CREDIT
If you refer a new client who comes in and pays for a massage (not by coupon or Gift Certificate), you will receive a $10 credit. The referred client must put on his/her intake form that you referred him/her.
GIFT CERTIFICATES
If a gift certificate is lost, please call and cancel the gift certificate. If it is presented for redemption prior to being canceled, the gift certificate is used and will not be reissued. *No cash refunds. Gift certificates are FOR SERVICES ONLY and cannot be used toward tips.

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